Website Terms & Conditions
Please read the following important terms and conditions before you before you contract for any services through our website & App and check that they contain everything you want and nothing that you are not willing to agree to.
Summary of some of your key rights:
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that in most cases, you can cancel within 14 days. If you agree the services will start within this time, you may be charged for what you’ve used. The Consumer Rights Act 2015 says: you can ask us to repeat or fix a service if it’s not carried out with reasonable care and skill, or get some money back if we can’t fix it; if a price hasn’t been agreed upfront, what you’re asked to pay must be reasonable; if a time hasn’t been agreed upfront, it must be carried out within a reasonable time. This is a summary of some of your key rights. For detailed information from Citizens Advice please visit www.citizensadvice.org.uk or call 0808 223 1133. The information in this summary box summarises some of your key rights. It is not intended to replace the contract below, which you should read carefully |
Contents
1. About us
1.1 www.scrapthat.co.uk is a website (Website) and the ScrapThat® app are both operated by Infinity Metals Limited trading as ‘ScrapThat’ (we and us). We are a company registered in England and Wales under company no.10602545 and our registered office is at 3b Spur Road Quarry Lane Industrial estate Chichester West Sussex PO19 8PR.
1.2 Please read these terms carefully before you start to use our Website or App. We recommend that you print a copy of them for future reference. By using our Website or App you confirm that you accept these terms and agree to comply with them. If you do not agree to, or cannot comply with these terms, you must not use our Website or App or any of the services
2. These terms
3. Other applicable terms
3.1 The following additional terms also apply to your use of our Website and Services:
(a) the Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our Website or App, you consent to such processing and you warranty that all data provided by you is accurate;
(b) the Cookie Policy which sets out information about the cookies on our Website.
3.2 If you decide to sell your metal to us, a binding agreement for us to buy the metal will only be made between us and you once you have signed our standard written purchase contract
4. Changes to these Terms
5. Permitted use of our Website, App and Valuations
5.1 Our Services and Valuations have been designed to allow private individuals wishing to sell metal on their own behalf and not as part of their own commercial activities. In these Terms commercial activities include buying metal from third parties, selling metal to third parties or otherwise dealing with metal in the course of business.
5.2 You are only permitted to use our Services for personal, non-commercial purposes (i.e., not as part of your own commercial activities).
5.3 Use of our Valuations to obtain metal valuations for commercial purposes (i.e., as part of your commercial activities), for example, to value metal you intend to sell to third parties and not to us is strictly prohibited. We continuously monitor the use of our Valuations and use technology to inform us of any improper commercial use. If we identify any improper commercial use of our Valuations, we may charge you a fee for each unauthorised Valuation (see details in paragraph 6 below). The amount of this fee may vary depending on how and for what purpose you are using our Valuations.
5.4 To preserve and maintain the functionality of our Website and Services for everyone, there are a number of things you must not do. You must not:
(a) use our Website or App in any unlawful, fraudulent, offensive or abusive manner;
(b) use any automated software, process, program, robot, web crawler, spider, data mining, trawling or other ‘screen scraping’ software, process, program or system;
(c) try to gain unauthorised access to our Website, the non-public parts of it, the server on which our Website is stored or indeed any server, computer or database connected to our Website, or from or through which the Services are provided;
(d) transmit any material designed to interrupt, damage, destroy or limit the accessibility or functionality of our Website or the Services;
(e) use our Website or Services to create, check, confirm, update, modify or amend your own or another person’s databases, records or directories;
(f) attempt to copy our data or reverse engineer the Services or the processes used on our Website; or
(g) do anything which might interfere with any other user’s enjoyment of our Website or Services.
6. What we buy and do not buy
6.1 The metals we buy are:
Aluminium
Stainless Steel – Austenitic only (little or non magnetic)
Copper
Brass
Bronze
Copper cables
Tungsten
Lead
Zinc
6.2 We do not buy:
(a) any BT Cable – this is identifiable and the police will be informed
(b) overhead wires from members of the public – this is identifiable and the police will be informed
(c) church roof lead – where this is identified the police will be informed
(d) any road signs from members of the public and where identified the police will be informed
(d) biohazardous, hazardous or hygienically compromised metals – for example, razor blades, needles, medical pins or pricks, items designed to penetrate the skin or be inserted in any part of the body and metals containing liquid of any type.
(e) steel, iron and batteries: we do not buy steel or iron but you are welcome to donate it to us for responsible recycling. Please do not send us any batteries. Batteries are classed as hazardous waste. It is an offence to post batteries. Batteries require recycling by battery recycling specialists.
We reserve the right to notify the police and pass on your personal details should any metal received from you be suspected or identified as stolen.
7. Access to and availability of our Website
7.1 You are responsible for making all arrangements necessary for you to have access to our Website and Services, including using your own virus protection software.
7.2 Use of our Website and Services in accordance with these Terms is free of charge. However, if you are using our Website or Services for commercial purposes, or otherwise not in accordance with paragraph 5 above, we may decide to issue you with an invoice for each Valuation of metal you send to us (a Commercial Valuation). The cost per Commercial Valuation may be up to £100 per Commercial Valuation depending on how and for what purpose you are using our Services. We also reserve our right to take additional action against you as we see fit for using the Website or Services for commercial purposes or otherwise not in accordance with paragraph 5, which may include legal proceedings.
7.3 We do not guarantee that our Website, Services, or any content we provide, will always be secure, available without interruptions, or be bug, virus, fault or error free. You should use your own virus protection software. We may suspend, withdraw, discontinue or change all or any part of our Website or Services, including your access to the Website or Services, for any reason, with immediate effect at any time and without notice or liability.
Links
8.1 You may link to the publicly-accessible pages on our Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of us or our Services, such damage being determined by us.
8.2 You must not operate a link to our Website in a way that suggests any form of association with, approval or endorsement by, us.
8.3 We reserve the right to require you to immediately remove any link to our Website at any time for any reason and we may withdraw any linking permission at any time.
8.4 Where our Website contains links to other sites or resources provided by third parties, these links are provided for your information only. We have no control over and take no responsibility for the content of those sites or resources and are not responsible for any services or products accessed via any such sites.
9. Intellectual property rights
9.1 We are the owner or the licensee of all intellectual property rights in our Website, Services and all material published on it.. All such rights are reserved.
9.2 You may print off one copy, and may download extracts, of any page(s) from our Website for your own personal use.
9.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
10. Valuations and metal purchases
The prices we will typically pay will be published daily on our Website (accessible directly online and through our App).
10.2 But these published prices are not offers to buy your metal.
10.3 When your metal is received it will be identified and assessed using XRF Spectrometic tools. If the metal is coated or painted we will remove some or all of the coating or paint for the purposes of the identification and assessment. This may damage your metal. By sending your metal to us for Valuation you accept that it may be returned damaged where we decide not to offer to buy it or you reject our Valuation.
10.4 Any non-metallic or steel/iron attachments to your metal will result in weight deduction. For example, if you send us a piece of brass (or any metal) with steel screws, we will remove the screws and weigh what remains. Paint and other coatings will be treated as non-metallic attachments.
10.5 We buy cables if the cables contain copper. References to ‘high grade copper cable’ in our prices are references to cable with more than 40% copper content and references in our prices to ‘low grade cable’, are to cables with some but less than 40% copper content.
10.6 When you send us your metal you must: (i) have completed the account opening process in our App; and (ii) submit ID documents as requested and required via our App.
10.7 If: (i) these conditions are not met or (ii) you materially mis-describe your metal, we will not carry out a Valuation (Defective Submission). If you make a Defective Submission, we will return your metal on receiving a pre-paid parcel label and accompanying details for courier collection at your cost: failing this, we will be under no obligation to store your metal.
10.8 After carrying out a Valuation, we will notify you of the price we are willing to pay for your metal, by email or via our App. This offer may only be accepted by you signing a purchase contract
11. Payment
11.1 Our standard payment terms for payment of the price for your metal (Price) are promptly the dayfter the day on which you sell your metal to us under a purchase contract. You should allow up to three working days for funds to clear into your bank due your banks potential processing time before contacting us.
11.2 It is possible that elements beyond our control may delay payment and if that happens we will not have any liability to you for the delay, except that we will refund the payment fee if it has been paid, or deducted from the Price.
12. Limitation of our liability
12.1 Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
12.2 To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Website, Services or any content on it, whether express or implied.
12.3 We will not be liable to any user for any costs incurred, or loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
(a) use of or reliance on any content displayed on our Website or produced by our Services;
(b) use of, or inability to use our Website or Services;
(c) your use of websites linked from our Website or Services;
(d) a virus, trojan, worm, logic bomb, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material (each a “Virus”) due to your use of our Website or Services, or to your downloading of any content on it, or on any website linked to it.
12.4 We will not be liable for any delay or failure to perform any of our obligations under these Terms because of events or other matters beyond our reasonable control.
12.5 Please note that we only provide our Website for domestic and private use and therefore will not accept any liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
13. Your liability
You will compensate us in full for any losses or costs, including reasonable legal fees, we incur as a result of (i) any breach by you of these Terms; (ii) your use of our Website or Service in violation of any law; or (iii) infringement by you of the rights of another person.
14. Miscellaneous
14.1 If any part of these Terms is held to be illegal, invalid or otherwise unenforceable, the remaining parts of the Terms will continue to be enforceable.
14.2 You may not assign, sub-license or otherwise transfer any of your rights or obligations under these Terms to any other person.
14.3 These Terms do not give rise to rights that are enforceable by any person who is not part to these Terms.
14.4 If we do not exercise or enforce a right under these Terms against you at any time, this does not prevent us from doing so at a later date.
15. Applicable law
These Terms, its subject matter and its formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction in connection with these Terms and your access to and use of our Website and Services (including any claims or disputes).
16. Contact us
If you have any questions about these Terms or if you wish to contact us in connection with any matter relating to the Services or Website, please email info@scrapthat.co.uk and/or call 03338 803503